Privacy policy
At Snaprix, we deeply value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and the steps we take to keep it safe. 🛡️
By using snaprix.store, you agree to the practices described in this policy.
📋 Information We Collect
When you visit our store, place an order, or contact us, we may collect the following information:
👤 Personal Information
- 📛 Full Name
- 📞 Phone Number / WhatsApp Number
- 📧 Email Address
- 🏠 Delivery Address (City, Area, Postal Code)
- 🛍️ Order Details & Purchase History
💻 Automatically Collected Information
- 🌐 IP Address & Browser Type
- 📱 Device Information (mobile/desktop)
- 🕒 Date & Time of Visit
- 🔗 Pages Viewed & Time Spent
- 🍪 Cookies & Tracking Data
🎯 How We Use Your Information
We use your information only for legitimate business purposes, including:
- ✅ Processing & delivering your orders accurately
- 📦 Confirming orders via call, SMS, or WhatsApp (since we're COD-based)
- 🚚 Sharing necessary details with our courier partners for delivery
- 💬 Responding to your queries and providing customer support
- 📢 Sending updates about new products, offers, and promotions (only if you opt in)
- 📊 Improving our website experience and product offerings
- 🛡️ Preventing fraud and protecting against fake/abusive orders
🤝 Information Sharing with Third Parties
We do NOT sell, trade, or rent your personal information to anyone. 🚫
However, we may share limited data with trusted partners only when necessary:
| Partner | Reason |
|---|---|
| 🚛 Courier Companies (TCS, Leopards, M&P, etc.) | To deliver your parcel |
| 💳 Payment Processors | Only if online payment is added in the future |
| 📊 Analytics Tools (Google Analytics, Meta Pixel) | To understand customer behavior |
| ⚖️ Legal Authorities | If required by Pakistani law |
All our partners are bound to keep your information confidential. 🔒
🍪 Cookies & Tracking Technologies
Our website uses cookies to enhance your shopping experience. Cookies help us:
- 🛒 Remember items in your cart
- 🎨 Personalize your browsing experience
- 📈 Analyze website traffic and performance
- 🎯 Show you relevant ads on Facebook & Instagram
Don't worry — you can disable cookies in your browser settings anytime, but some features of our site may not work properly. ⚙️
🛡️ Data Security
We take your data security seriously and use industry-standard measures to protect it:
- 🔒 SSL Encryption on all pages (notice the padlock 🔐 in your browser)
- 🏢 Shopify's secure infrastructure (PCI DSS Level 1 compliant)
- 🚫 Limited access to your data — only authorized team members
- 🔄 Regular security updates and monitoring
While we do our best, no online platform is 100% secure. We encourage you to use strong passwords and keep your account details private. 🔑
👶 Children's Privacy
Snaprix is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe a child has provided us with data, please contact us immediately so we can delete it. 🙏
⚖️ Your Rights
As our valued customer, you have the right to:
- ✅ Access the personal data we have about you
- ✏️ Correct any inaccurate information
- 🗑️ Request deletion of your data (where legally possible)
- 🚫 Opt-out of marketing emails or SMS anytime
- 📩 Ask questions about how your data is used
To exercise any of these rights, just email us at support@snaprix.store 📧
📢 Marketing Communications
We may occasionally send you:
- 🎁 Special offers and discounts
- 🆕 New product launches
- 📰 Newsletters with helpful tips
You can unsubscribe anytime by clicking the "unsubscribe" link in our emails or replying STOP to SMS messages. ✋
🔗 Third-Party Links
Our website may contain links to other websites (like social media). We are not responsible for the privacy practices of those external sites. Please read their privacy policies separately. 🌐
📝 Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised "Last Updated" date. 📅
We encourage you to review this policy periodically.
📞 Contact Us
Have questions or concerns about your privacy? We're here to help! 💬
- 🌐 Website: snaprix.store
- 🕐 Support Hours: 9 AM – 9 PM (Mon – Sat)
💖 Your trust means everything to us. Thank you for choosing Snaprix!